Dr Goh shared that NTUC Health has always taken a person-centred approach, even in this pandemic. “Although there are sacrifices to be made, such as limiting visitors or restricting staff interaction, we are always focused on what is in the best interests of staff and clients. I believe what is important is to maintain honest, open communication with staff and clients, because what will keep us together is a strong trusting relationship.”
In such challenging times, Dr Goh felt encouraged to witness how many are still able to care for others despite being affected. “It was quite touching to read about initiatives of hawkers who were offering free food to those affected by the pandemic. It reminded me of our work at NTUC Health, with so many Everyday Heroes making their own personal sacrifices and taking initiative to care for their clients.”
Dr Goh is also no stranger to helping others. In his free time, he volunteers at Bethany Nursing Home, which he has been with since 2000. He also works with Christian groups on mission trips to provide dental services to disadvantaged groups.