HOME CARE SERVICES

Home Care - NTUC Health

According to research, 80% of seniors prefer to age at home.

Home care services can help you and your loved ones to stay in surroundings that you know and love, continue living as you are used to, and still receive the care and support that you need. 

Previously known as Care@Home, NTUC Health’s home care services provide a comprehensive range of quality and affordable home personal, nursing and medical care services islandwide. 

We have an experienced team of Doctors, Nurses, Physiotherapists, Occupational Therapists, Nursing Aides, and Care associates to provide personalised care and support to your loved ones. Our Nursing Aides and Care Associates undergo 8 compulsory days of training before they can serve.

Enjoy peace of mind knowing that your loved ones are well taken care of at home.

OUR SERVICES

(Click on the links below or scroll down to learn more)

Have question or wish to enrol?

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HOME PERSONAL CARE

Home Personal Care
Designed to support independent living, our home personal care services provide you and your loved ones with quality care, assistance and companionship to help them age in place.

A trained Care Associate will visit your home to accompany and assist your loved ones in:

  • Recreational activities 
  • Grocery shopping
  • Meal preparation
  • Medical escort (exclude transportation fees)
  • Dementia care (mentally stimulating activities)
  • Personal hygiene (showering/bed bath)
  • Physical maintenance exercises (as prescribed by our physiotherapist)
  • Respite care (temporary care of min. 9 hours during domestic helper’s or caregiver’s days off)
From $4/h with subsidy
From $22/h without subsidy

For more information on our financial assistance schemes, please click here.

Monday to Sunday (including Public Holidays) 8am – 6pm
After Office Hours – Subject to Availability

Have question or wish to enrol?

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HOME NURSING

Home Nursing
Our home nursing services provide specialised nursing care and post-hospital care in the comfort of home so your loved ones can focus on recovery.

A nurse will visit your home to assist your loved ones in nursing procedures such as:

  • Administration of medication
  • Changing of feeding tubes and urinary catheter
  • Medicine reconciliation and packing
  • Removal of stitches/staples
  • Wound and stoma care
  • Nursing services

Our Care Associates can also help eligible clients apply for the Senior Mobility Fund (Consumables) to purchase approved medical consumables.

From $25/h with subsidy
From $125/h without subsidy

For more information on our financial assistance schemes, please click here.

Monday to Friday (excluding Public Holidays) 9am – 6pm

Have question or wish to enrol?

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HOME THERAPY

Home Therapy
Through our home therapy services, we provide specialised therapy for your loved ones at home to aid in the recovery of their functional activities and help them regain confidence and independence.

Depending on your needs, a qualified Physiotherapist, Occupational Therapist or Speech Therapist will visit your home to assess, recommend and assist your loved ones with rehabilitation:

  • Assessment of rehabilitation needs
  • Design of treatment and rehabilitation plans
  • Exercises to improve performance of activities of daily living (e.g. bathing, feeding, toileting etc.)
  • Advice and instruction on the use of walking aids (e.g. crutches, frames, wheelchair, etc.)
  • Assessment of home safety and recommendation of home modifications
  • Exercises to improve articulation and communication or reduce swallowing difficulties
From $27/visit with subsidy
From $134/visit without subsidy

For more information on our financial assistance schemes, please click here.

Monday to Friday (excluding Public Holidays) 9am – 6pm

Have question or wish to enrol?

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HOME MEDICAL

Home Medical Consultation - NTUC Health Home Care
Our home medical consultation provides in-home medical services and house calls so your loved ones who have difficulty commuting can seek consultation and treatment in the comfort of home.

A Doctor will visit your home to conduct medical checkups/consultation. Our Doctors’ prescriptions are accepted at all polyclinics and selected specialist outpatient clinics in Singapore.

From $57/visit with subsidy
From $288/visit without subsidy

For more information on our financial assistance schemes, please click here.

Monday to Friday (excluding public holidays) 9am – 6pm
Urgent request after office hours (6pm – 10pm) – subject to availability

Have question or wish to enrol?

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INTERIM CAREGIVER SERVICE

Interim Caregiver Service
Designed to offer temporary support, our Interim Caregiver Services provide short-term nursing care for your loved ones when you or their primary caregivers are away.

Nursing Aides will visit your home to care for your loved ones in the interim of the arrival of foreign domestic workers or other long-term caregiving arrangements.

Do note that Interim Caregiver Services must be facilitated by discharge Nurses and Medical Social Workers at restructured hospitals and community hospitals.

From $187/single day shift with subsidy
From $722/single day shift without subsidy

For more information on our financial assistance schemes, please click here.

Monday to Saturday (including Public Holidays)

Day Shift: 8am – 8pm
Night Shift: 10pm – 8am

Clients can choose to engage our home care team for 1 or 2 shifts.

Have question or wish to enrol?

GET IN TOUCH »

TESTIMONIALS

The Dementia Toolkit has been useful for my wife to retain her memory and to keep her company. She is motivated to do the activities with Zainab’s help. I would recommend these activities to other users to improve their cognitive ability and to put smiles on their faces. Keep up the good work!
5 out of 5 stars
Mr Peter, caregiver of Mdm Leow Hui Cheng
The care team has been very accommodating and responsive to my questions. There was once when my father’s feeding tube got dislodged in the middle of the night. I did not know what to do and immediately texted Siti for advice. She very patiently told me what I should do and also assured me that it will be okay. Beyond providing my parents with the care they need, I am also comforted to know that I have someone to go to for support and advice.
5 out of 5 stars
Ms Nuraini, caregiver of Mr Sainani and Mdm Asiah
Thank you for what you have done for my mother. She always looked forward to your visits so it made it so much easier for her to agree to home care. From the way you cared for my mother, it is obvious home care is not a job to you, but a calling.
5 out of 5 stars
Ms Joni, daughter of Mdm Cheow Mee Keow
Many thanks to NTUC Health for rendering Care at Home service to help relieve caregivers like myself so that we can have a break from stress resulting from taking care of our loved ones. Thanks also for dispatching trustworthy, honest and suitable senior care assistants to care for my mother who has dementia.
5 out of 5 stars
Ivy Teo, caregiver of Mdm Ng New Chew
The caregiver you have provided is a perfect fit for both of my parents. He is not only really caring and methodical, but also neat and very sincere. The current arrangement is really a huge relief for us.
5 out of 5 stars
Ashkin AB, Daughter of Mr Abu Bakar Bin Haron
I really appreciate the service provided by the caregiver, Ms Tabaquero Catherine Telib. She has done an excellent and wonderful job. She is patient and professional even though handling a sick elderly person can be a daunting task. She even went the extra mile to teach and share her experience with me on how to care for my elderly mother-in-law. I would like to request Ms Catherine to be my mother-in-law’s caregiver in future. Well done, Ms Catherine!
5 out of 5 stars
Mdm Suhaime Bin Tagumi, Daughter-in-law of Mdm Sibah Bte Salim

OUR AWARDS

Finalist - Best Technology for Operational Efficiency 2017
Finalist - Best Rehabilitation Operator 2018

WHAT TO EXPECT

Prior to the start of service, a registered nurse, therapist, or doctor will conduct a care assessment to assess the cognitive and functional skills of your loved ones before developing a care plan that is tailored to their needs.  

A nurse will conduct the care assessment for home personal care and home nursing service, while a doctor conducts the care assessment for home medical service. The care assessment for home therapy service will be done by therapists.

SUBSIDIES

FINANCIAL ASSISTANCE AND SUBSIDIES

Singapore Citizens or Permanent Residents who meet our admission criteria are eligible to apply for government subsidy. The amount of subsidy will be determined through a National Means Test.

For more information, please visit our subsidies page, or contact our helpline.

CONTACT US

HAVE A QUESTION OR WISH TO ENROL?

There are three easy ways to get in touch. Email us or call us on the hotline below. Alternatively fill out the online form below and we’ll be in touch with you soon.

Call us

Fill out our online form

55 Ubi Ave 1 #08-01 Singapore 408935
T. +65 6715 6715 (Hotline Operating Hours: Monday to Friday (excluding Public Holidays) –  8.30am to 6pm)
E. homecare@ntuchealth.sg