You must ensure that you have a Medisave account. Check that you have sufficient funds in your Medisave account. You can obtain information about your Medisave balance from CPF Board either online (https://www.cpf.gov.sg/members) or via their hotline at 1800-227-1188.
Full payment is required upon completion of each visit at NTUC Health Denticare. If you are utilizing your Medisave, the approved amount claimable will be in the form of re-imbursements by cheque(s).
NTUC Health Denticare will assist you in submitting the Medisave claims. In order to do so, you will need to provide us with the following:
- Photocopies of both sides of the patient’s and Medisave Account Holder’s NRIC
- Marriage certificate if you are using your spouse’s Medisave
- Accurate information on your plan i.e. type of plan and name of insurer
- Completed Medisave Authorization Form for Day Surgery with signatures by both the patient and Medisave Account Holder(s)
NTUC Health Denticare will submit the information together with the invoices to the relevant parties. No further action will be required on your part. It takes between two to three weeks for the claim to be processed.
In the event that you do not have a Medisave account or your Medisave balance is not sufficient to cover the dental bill, you can use the Medisave savings of your immediate family members. Immediate family members are spouse, children, parents and grandparents. Grandparents must be Singapore citizens or permanent residents. Please note that the maximum amount of Medisave that can be withdrawn will be subjected to the Medisave claim limit for each bill.