See our doctor via tele-consultation to save on travelling time

Tired of long queues at the clinic? Or simply too busy to visit the doctor just to get your usual medication?

Consult a doctor with NTUC Health’s tele-consultation service. We can connect you with our doctors via a video call, so that you can access quality healthcare anywhere. Have your routine check-ups for chronic conditions such as high blood pressure or diabetes done in the comfort of your own home.

With tele-consultation, you can:

  • See professional and licensed doctors over a smartphone or computer by making an appointment and following our step-by-step guide provided by clinic staff
  • Save time and hassle travelling to the clinic and waiting in queues
  • Arrange for a refill of regular medication for chronic conditions like diabetes and high cholesterol with our doctors
  • Receive the same subsidies as you would with a physical consultation by tapping on Medisave, CHAS, Pioneer or Merdeka Generation packages to offset out-of-pocket expenses

Have a question or wish to make an appointment?



To check if you’re suitable for tele-consultation, simply head down to our NTUC Health Family Medicine Clinic for a physical review if you are a new patient, or speak to our staff if you are an existing patient.

Some chronic conditions that are suitable for tele-consultation with us include:

  • Hypertension
  • Lipid Disorder
  • Diabetes
  • Major depression
  • Stroke
  • Asthma
  • Osteoarthritis
  • Dementia
  • Chronic Kidney Disease

Upon making a successful   for tele-consultation, follow the easy step-by-step instructions provided by our clinic staff on the day of your consultation. All you will need is an internet connection and a smartphone or laptop. For more details, call us at 6281 2638.


NTUC Health Family Medicine Clinic (previously Unity Family Medicine Clinc)

Blk 264 Serangoon Central
Singapore 550264

T: +65 6281 2638
F: +65 6281 2745

Opening Hours

Mon to Fri: 8am – 6pm
(Last registration for morning consultation at 12pm)
(Closed for lunch from 1pm – 2pm)
(Last registration for afternoon consultation at 5pm)

Sat: 9am – 1pm
(Last registration at 12pm)

Sun & PH: Closed