Tele-consultation

We connect you with our doctors via a video call, so that you can access quality healthcare anywhere.

Tired of long queues at the clinic? Or simply too busy to visit the doctor just to get your usual medication?

Consult a doctor with NTUC Health’s tele-consultation service. We can connect you with our doctors via a video call, so that you can access quality healthcare anywhere. Have your routine check-ups for chronic conditions such as high blood pressure or diabetes done in the comfort of your own home.

With tele-consultation, you can:

  • See professional and licensed doctors over a smartphone or computer by making an appointment and following our step-by-step guide provided by clinic staff
  • Save time and hassle travelling to the clinic and waiting in queues
  • Arrange for a refill of regular medication for chronic conditions like diabetes and high cholesterol with our doctors
  • Receive the same subsidies as you would with a physical consultation by tapping on Medisave, CHAS, Pioneer or Merdeka Generation packages to offset out-of-pocket expenses
  • To check if you’re suitable for tele-consultation, simply head down to our NTUC Health Family Medicine Clinic for a physical review if you are a new patient, or speak to our staff if you are an existing patient.

    Some chronic conditions that are suitable for tele-consultation with us include:

    • Hypertension
    • Lipid Disorder
    • Diabetes
    • Major depression
    • Stroke
    • Asthma
    • Osteoarthritis
    • Dementia
    • Chronic Kidney Disease

    Upon making a successful for tele-consultation, follow the easy step-by-step instructions provided by our clinic staff on the day of your consultation. All you will need is an internet connection and a smartphone or laptop. For more details, call us at 6281 2638.

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