loading... 
  • Rectangle
    Polygon Polygon Polygon Polygon Polygon Polygon Polygon
  • Rectangle
    Polygon Polygon Polygon Polygon Polygon Polygon Polygon Polygon Polygon Polygon Polygon Polygon Polygon Polygon Polygon
  •  
    Over the past year, NTUC Health has stepped up to support larger nationwide efforts to help our population to stay he...
    Polygon Polygon Polygon
    Rectangle
  • Rectangle Rectangle
     
    Singapore’s healthcare landscape has seen a transformation in recent years, moving beyond care provision to helping o...
    JOINT MESSAGE BY CHAIRMAN & CEO Mr Lim Boon Heng Chairman Ms Chan Su Yee CEO Annual Report 2023
    04
  • BOARD OF DIRECTORS
    Polygon Polygon Polygon Polygon
    Mr Lim Boon Heng Chairman
    Polygon Polygon Polygon Polygon
    Polygon Polygon Polygon Polygon
    Polygon Polygon Polygon Polygon
    Polygon Polygon Polygon Polygon
    Polygon Polygon Polygon Polygon
    Polygon Polygon Polygon Polygon
    Polygon Polygon Polygon Polygon
    Polygon Polygon Polygon Polygon
    Mr Andrew Chong Director Ms Chan Lai Fung Director Mr David Poh Director Mr James Loh Director Ms K Thanaletchimi Director Mr Ng Chee Yuen Director Dr Thomos Lew Director Dr Wong Sweet Fun Director Annual Report 2023
    05
  • Polygon Polygon Polygon
    COMMUNITY ENGAGEMENT AND SUPPORT
    Our Family Medicine Clinic enrolled 2,174 seniors into Healthier SG to help them stay healthy and age well. Over 80% ...
    Polygon Polygon Polygon Polygon Polygon
    500 socially vulnerable seniors were served through our network of some 300 befrienders and active ageing programmes.
    Polygon Polygon Polygon
    We are introducing fresh experiences such as coding and robotics, 3D printing and steel combat classes to interest a ...
    Polygon Polygon Polygon Polygon Polygon Polygon Polygon Polygon Polygon Polygon
    NTUC Health was appointed by the Ministry of Health to pilot the Home Personal Care+ (HPC+) programme with enhanced s...
    Polygon Polygon Polygon Polygon Polygon
    Polygon Polygon Polygon Polygon Polygon Polygon Polygon Polygon Polygon Polygon Polygon Polygon
    Annual Report 2023
    06
  • Polygon Polygon Polygon
    OPERATIONAL EXCELLENCE AND INNOVATION
    Our staff were recognised with 1 Superstar and 83 individual winner awards at the 2024 Singapore Health Quality Servi...
    Polygon Polygon Polygon Polygon Polygon Polygon Polygon Polygon Polygon
    We received the NHG Team Recognition Award (Gold) for the Enhanced Recovery After Surgery (ERAS) programme which has ...
    Polygon Polygon Polygon Polygon
    As part of our Digital Residence initiative, autonomous guided vehicles (AGV) which can carry linen loads of up to 18...
    Polygon Polygon Polygon
    Polygon Polygon Polygon
    Our Funabilitation programme which designs rehab activities around fun, won us the Best Rehabilitation Programme Awar...
    Polygon Polygon Polygon Polygon
     
     
    Our Day Centres for Seniors organised their flagship annual Inter centre Sports Competition between seniors where the... Polygon
    Annual Report 2023
    07
  • The Home Personal Care team looked into optimising staff deployment and successfully reduced travel time to and from ... Polygon
    Solar panels, cool paint and motion activated lights were introduced to our centres and nursing homes as part of effo...
    Polygon Polygon Polygon Polygon Polygon Polygon Polygon Polygon Polygon Polygon Polygon Polygon
    GraphicLine EXPANDING OUR FOOTPRINT
    We opened our 6th Nursing Home and a co located Day Centre for Seniors, serving 340 seniors in Jurong Spring.
     
     
     
     
    Polygon Polygon Polygon Polygon Polygon
    Our Active Ageing Centres engaged close to 7,000 seniors through the CASHEW framework of active ageing programmes, wh...
    Polygon Polygon Polygon Polygon
    Our service boundaries for case management expanded beyond Bukit Merah and Jurong West, to now include areas such as ...
    Polygon Polygon Polygon Polygon Polygon Polygon Polygon Polygon Polygon Polygon
    Our drop in flexible care programmes have been extended to more locations: Care on Sundays at Day Centre for Seniors ...
    Polygon Polygon Polygon Polygon Polygon
    Polygon
    Annual Report 2023
    08
  • PROGRAMMES AND OUTREACH We are appreciative of partners who contribute to the quality and variety of our programmes, and who work with us to ... Intergenerational activities are a regular feature of NTUC Health’s programmes, designed to enhance the wellbeing of ... We believe that one of the ways we can help future generations to succeed is through an appreciation of our shared hi...
    CONNECTING GENERATIONS: My First Skool, National Museum of Singapore, nEbO
    Annual Report 2023
    09
  • TRANSITIONING SENIORS FROM HOSPITAL TO HOME: SGH and TTSH
    To better help patients who have undergone hip or knee replacement surgeries, NTUC Health’s home therapists and home ... at least a week. To ensure the patients recover well at home post surgery, our home therapists will visit a week afte... To date, we have enabled more than 1,400 post hip or knee surgery patients from both hospitals to receive prompt nursing and therapy care at home upon discharge. At the National Healthcare Innovation and Productivity Awards 2023, SGH earned the Best Practice Medal under the Care...
    Polygon Annual Report 2023
    10
  • A GARDEN FOR US: A Community Endeavour
    A Garden For Us is located at the Day Centre for Seniors (Boon Lay). Thanks to a partnership between National Parks B... how to grow bitter melons. A Garden for Us is a finalist for Facility of the Year in the 12th Asia Pacific Eldercare ...
    GraphicLine JOINING HANDS FOR BETTER OUTREACH: Agency for Integrated Care (AIC) and Ministry of Health (MOH)
    As part of our efforts to reach a wider audience who can benefit from eldercare support, we partner with many differe... Together with the Ministry of Health, AIC and other community partners, we encourage Singaporeans to take proactive s...
    Polygon
    Annual Report 2023
    11
  • Polygon TWO PAWS ARE BETTER THAN ONE: Sayang Squad, Wildflower Studio, Volkswagen, EQUAL There are many benefits of pet therapy, including increased physical activity, reduced anxiety and feelings of loneli... Annual Report 2023
    12
  • NURTURING THE NEXT GENERATION OF COMMUNITY CARERS: Republic Polytechnic (RP), Institute of Technical Education (ITE),... Manpower is a key resource and an ongoing challenge for the eldercare sector. One of the ways we nurture a pipeline o... Annual Report 2023
    13
  • Attachments are one way we partner with schools to further the learning of students and to help them build familiarit...
    Last year, 188 nursing students from Institute of Technical Education (ITE) were attached at our day centres for seni... Serene Chua, one of the youths said, “My time at the Senior Day Care was the most memorable. At the beginning, the se...
    Polygon Annual Report 2023
    14
  • Polygon
    VOLUNTEERING AND CSR The number of volunteers at NTUC Health has been growing progressively. Today, we have close to 1,200 individual volu... BRINGING BUSINESS PARTNERS ON BOARD THE CASHEW JOURNEY: Air Liquide and Micron Technology French industrial gas and services company, Air Liquide just started volunteering at our Active Ageing Centres in Mar... the lines of our signature active ageing programme CASHEW, which inspires seniors to be Connected, Active, Sharp, Hap... Annual Report 2023
    15
  • WALKING WITH OUR SENIORS TOWARDS HEALTH: DBS Over the last year, DBS volunteers have been bringing seniors from Active Ageing Centres out for weekly brisk walks o... GraphicLine LET THE GAMES BEGIN: Nanyang Girls’ High School and ComfortDelgro Medcare
    With bated breath, seniors, their family members and staff from our Day Centres for Seniors gathered at the sports ha... Nanyang Girls’ High School on 7 September to witness the finals of a month long inter centre sports competition featu...
    Annual Report 2023
    16
  • LOVE IN ACTION: Couples who Volunteer It is fun when you volunteer with someone! At NTUC Health we have parent child volunteers, students who come with the...
    Polygon
    The Wongs, a retired couple in their 60s, volunteer at the NTUC Health Day Centre for Seniors (Heartbeat@Bedok and Da... Taichi Qigong for seniors as they believe this gentle exercise helps participants stay active regardless of their phy... Mrs Wong shares, “Volunteering brings us joy and purpose, strengthens our bond as a couple and enriches our lives aft... Mdm Lim and Mr Ong, have been volunteering at NTUC Health Nursing Home (Tampines) since 2022, bringing joy to the res...
    Polygon Polygon Polygon EPSText EPSText EPSText EPSText EPSText
    Polygon Polygon Polygon Polygon Polygon Polygon Polygon Polygon Polygon Polygon Polygon Polygon Polygon Polygon Polygon Polygon Polygon Polygon Polygon Polygon Polygon Polygon Polygon Polygon Polygon Polygon Polygon Polygon Polygon Polygon Polygon Polygon Polygon Polygon Polygon Polygon Polygon Polygon Polygon
    Annual Report 2023
    17
  • Rectangle SUPERSTAR VOLUNTEER: Arthur Leong
    22 year old NUS undergraduate Arthur Leong is no stranger to the residents at Nursing Home (Tampines) whom he visits ... Arthur clocked a whopping 170 hours in 2023, winning him the NTUC Health Superstar Award for volunteers! Arthur keeps the engagement with seniors fresh by constantly coming up with new activities such as teaching “Kokedama...
    Annual Report 2023
    18
  • Rectangle
    CARING FOR STAFF We are grateful for organisations such as our unions who appreciate the hard work of staff and show their support thr... A JOURNEY OF CARE AND SUPPORT: Singapore Maritime Officers’ Union (SMOU)
    The Singapore Maritime Officers’ Union (SMOU) has been an active supporter of NTUC Health seniors and staff. For inst... Throughout the year, staff and seniors alike are consistently showered with gestures of love and appreciation from SM...
    GraphicLine FACILITATING WIN WIN PARTNERSHIPS: Healthcare Services Employees Union (HSEU)
    NTUC Health maintains a strong partnership with HSEU resulting in better labour management relations through close co... skills, technology skills and technical skills. We also work with HSEU to better care for our staff through policies ...
    Annual Report 2023
    19
  • STAFF MAKING A DIFFERENCE We tend to think of partners as those who are external to the organisation. However, at NTUC Health, we see our staff... DOING MORE FOR SENIORS AND CAREGIVERS: Sandy Neo
    Polygon Polygon Polygon EPSText EPSText EPSText EPSText EPSText EPSText EPSText
    Polygon Polygon Polygon Polygon Polygon Polygon Polygon Polygon Polygon Polygon Polygon Polygon Polygon Polygon Polygon Polygon Polygon Polygon Polygon Polygon Polygon Polygon Polygon Polygon Polygon Polygon Polygon Polygon Polygon Polygon Polygon Polygon Polygon Polygon Polygon Polygon
     
    When Sandy Neo, Centre Manager at Day Centre for Seniors (Heartbeat@Bedok), switched careers from tourism sales to el...
    Annual Report 2023
    20
  • DRIVING EXCELLENCE IN ELDERCARE: Sister Johan
     
    75 year old senior nurse manager at NTUC Health Nursing Home (Geylang East) Johan Yeo has over five decades of experi...
    Polygon Polygon Polygon Polygon Polygon Polygon Polygon Polygon Polygon Polygon Polygon Polygon Polygon Polygon Polygon Polygon Polygon Polygon Polygon Polygon Polygon Polygon Polygon Polygon Polygon Polygon Polygon Polygon Polygon Polygon Polygon Polygon Polygon Polygon Polygon Polygon Polygon Polygon Polygon Polygon Polygon Polygon Polygon Polygon Polygon Polygon Polygon Polygon Polygon Polygon Polygon Polygon Polygon Polygon Polygon Polygon Polygon Polygon Polygon Polygon Polygon Polygon Polygon Polygon Polygon Polygon Polygon Polygon Polygon Polygon Polygon Polygon Polygon Polygon Polygon Polygon Polygon Polygon Polygon Polygon Polygon Polygon Polygon Polygon Polygon Polygon Polygon Polygon Polygon Polygon Polygon Polygon Polygon Polygon Polygon Polygon Polygon Polygon Polygon Polygon Polygon Polygon Polygon Polygon Polygon Polygon Polygon Polygon Polygon Polygon Polygon Polygon Polygon Polygon Polygon Polygon Polygon Polygon Polygon Polygon Polygon Polygon Polygon Polygon Polygon Polygon Polygon Polygon Polygon Polygon Polygon Polygon Polygon Polygon Polygon Polygon
     
    Polygon Polygon Polygon Polygon Polygon Polygon Polygon Polygon Polygon Polygon Polygon Polygon Polygon Polygon Polygon Polygon Polygon
     
    Polygon Polygon Polygon Polygon Polygon Polygon Polygon Polygon Polygon Polygon Polygon Polygon Polygon Polygon Polygon Polygon Polygon Polygon Polygon Polygon Polygon Polygon Polygon
     
    Polygon Polygon Polygon Polygon Polygon
     
    Polygon Polygon Polygon Polygon Polygon Polygon Polygon Polygon Polygon Polygon Polygon Polygon Polygon Polygon Polygon Polygon Polygon Polygon Polygon Polygon Polygon Polygon Polygon Polygon Polygon Polygon Polygon Polygon Polygon Polygon Polygon Polygon Polygon Polygon Polygon Polygon Polygon Polygon Polygon Polygon Polygon Polygon Polygon Polygon Polygon Polygon Polygon Polygon Polygon Polygon Polygon Polygon Polygon Polygon Polygon Polygon Polygon Polygon Polygon Polygon Polygon Polygon Polygon Polygon
    Annual Report 2023
    21
  • CAREGIVERS AND FAMILY AS PARTNERS The road to recovery is not always easy. It is therefore very encouraging whenever caregivers partner closely with us... FAMILY MATTERS: Bringing Mr Tan home for Reunion Dinner
     
    Following a stroke and surgery in January 2023, Mr Tan needed more care, especially with transfers and toileting. Whi...
    Rectangle Annual Report 2023
    22
  • Rectangle Rectangle Rectangle Rectangle Rectangle
    Rectangle Rectangle Rectangle Rectangle Rectangle Rectangle
    Rectangle Rectangle Rectangle Rectangle Rectangle Rectangle
    Rectangle
    Image Image
    Rectangle Rectangle Rectangle Rectangle
    Rectangle
    Image Image
    Rectangle Rectangle Polygon Polygon Polygon Polygon Polygon Polygon Polygon Polygon Polygon Polygon Polygon Polygon Polygon Polygon Polygon Polygon Polygon Polygon Polygon Polygon Polygon Polygon Polygon Polygon Polygon Polygon Polygon Polygon Polygon Polygon Polygon Polygon Polygon Polygon Polygon Polygon Polygon Polygon Polygon Polygon Polygon Polygon Polygon Polygon Polygon Polygon Polygon Polygon Polygon Polygon Polygon
    Rectangle
    Image Image
    Rectangle Rectangle Rectangle Rectangle
    Rectangle
    Annual Report 2023
    23
  •