SUPPORTING VULNERABLE SENIORS
NTUC Health Cluster Support office in Bukit Merah coordinates with different eldercare providers in the area, and serves as a single point of contact for seniors to connect them to services they may need, from regular food delivery, medical escort services to government financial assistance.
NTUC Health is also Cluster Operator for Jurong.
NEW NURSING HOME
The opening of NTUC Health Nursing Home (Jurong West) marks NTUC Health’s foray into nursing homes, part of its ongoing efforts to expand the range of services to meet the needs of an ageing population.
Two more new nursing homes at Chai Chee and Geylang East will be operational by mid-2017, making NTUC Health one of the largest nursing home providers in Singapore.
NEW SENIOR WELLNESS CENTRE
NTUC Health’s first Senior Wellness Centre in Marsiling named SilverCOVE works closely with various community and corporate partners to enable seniors to age in place healthily and happily.
“The needs of seniors are multi-faceted and complex. In order to serve them well, we need to look at these needs in a holistic way, and draw from many areas of expertise,” said Mr Leon Luai, Head of Clinical Services and Wellness.
A volunteer appreciation session is conducted annually by NTUC Health to thank individual and corporate volunteers who bring cheer and support to seniors. These volunteers regularly organise activities for seniors, ensure that they take their medications and also lend a friendly helping hand or listening ear.
To welcome more volunteers, NTUC Health marked a new two-year collaboration with Singapore Polytechnic for students to plan and organise community service activities for seniors at 4 SilverACE Senior Activity Centres. NTUC Health also adopted a volunteer management framework developed by the National Council of Social Service, to put in place good volunteer management practices to make it more rewarding to volunteer.