NTUC HEALTH CO-OPERATIVE LIMITED
The logo for NTUC Health Co-operative Limited is prefaced by the National Trades Union Congress “U” Hallmark to reflect the co-operative’s close and strong relationship with the Labour Movement; and its common objective to support working families. As a provider of eldercare and healthcare services, NTUC Health’s mission to provide care for all generations is symbolised by the icon of a hand extended beneath a heart.
NTUC HEALTH BRANDS
NTUC Health’s eldercare services, delivered previously through NTUC Eldercare, were first introduced to Singapore in 1997 to provide affordable eldercare services to middle income households. It works closely with the government, and has partnered with them over the years to initiate pilot projects for the eldercare sector.
This includes a pilot project for home care services in 2007 to enable frail elderly to age in the comfort and familiarity of their own homes, as well as the more recent Place and Train programme in 2013 to encourage more people such as back-to-work mums and mid-career professionals, to join the eldercare sector. Our Senior Care Centre in Serangoon was among the first centres in Singapore to introduce weekend respite care services and our day care centres were also the first to complete conversion to become Senior Care Centres, offering a more comprehensive range of services including active rehabilitation, community nursing and dementia care. Today, NTUC Health is also one of the largest providers of home care services in Singapore.
NTUC Health seeks to play the important role of price moderation. NTUC Denticare, now known as Unity Denticare, was set up in 1971 to provide affordable dental services to workers. Today, it remains true to its social mission; offering a comprehensive array of dental services with prices benchmarked against key service providers in the industry, and costs kept low through bulk purchasing to ensure affordability.
NTUC Health also operates the Unity chain of pharmacies; more than 70% of its stores are staffed by pharmacists – the highest among retail pharmacies in Singapore. Its prices are regularly benchmarked against the industry to keep healthcare products affordable, and its housebrand products including supplements for adults and children are on average 20% cheaper than national brands. During the haze crisis in 2013, Unity pharmacy was quick to respond to the shortage of N95 face masks by making available fresh stocks quickly and by bringing down the prices to ensure affordability and discourage profiteering.
NTUC Health continues to live out its social mission through community outreach such as free health and dental checks for vulnerable groups in our society, and public education on healthcare and eldercare issues.